Our high quality product range is underpinned by a customer centric professional approach focused on providing timely and committed support to each of our customers.
Who we are
Ultimate Healthcare are a leading supplier of Healthcare Equipment Products suitable for various / multiple Health & social care settings, supplying to the NHS, Social Services, private Sector/individuals and Distributors.
Our comprehensive product portfolio includes:
- Pressure care mattresses
- Seating and Positioning Supports
- Electric profiling bed frames
- Independent Living Equipment
- Bariatric Equipment
Our experienced team work directly with patients, health professionals, commissioners and customers to ensure we continually review and develop intuitive, high quality, reliable products to enhance patient care and quality of life, whilst never losing sight of keeping things simple and easy for whomever is caring from Nurse to Parent.
Ultimate Healthcare are committed to manufacture, supply and support high quality, reliable, innovative products through design and development, testing, Clinical Research and Evaluations.
- Services of value
- Customer focused
- Committed to product evolution through design development and support
- Committed partners to healthcare professionals
The Ultimate Support Service
Providing education and support is paramount to Ultimate Healthcare’s philosophy and we believe that education and training is the key to promoting quality of care, an improved user experience, whilst aiding in reducing the risk or incidence of pressure ulcers & meeting the patients & carers needs to prescribe & use the equipment safely & effectively to achieve the best clinical outcomes for the individual.
- Workshops and study days
- Product selection and user programmes
- Practical & Virtual Training Sessions on the Product Range
- Training Video
- Technical Training & Support
We maintain rigorous ISO quality standards and offer additional support in the form of training and education, equipment audits or complete maintenance and decontamination services.
Meet the Product and Clinical specialists
Just to let you know that whatever this mattress is it is having a profoundly positive effect on this patients sores! Circulation improved and now bleeding freely (no sign of infection) and reducing in size.Janet Marrison - Community NurseDalton/Ulverston
Throughout the COVID pandemic, Becky Gee (National Account Manager) and Ultimate Healthcare have worked closely with the Bedfordshire & Luton Community Equipment Service to continue to provide the best possible level of service during these unprecedented times.
Our training, which is normally facilitated by Becky and our local TVN at the Depot, has quickly moved to virtual training on MS Teams. Becky and the TVN have tried to replicate their hands on session as closely as possible onto a virtual platform, encouraging as much interaction with Clinicians as possible. The feedback has been very positive and further sessions are planned to ensure Clinicians are as up to date as possible.
Due to the changes with the Discharge to Assess pathway, Becky has also worked with the Service to facilitate some training with Hospital based OT Teams, who are undertaking additional responsibilities to facilitate timely discharges. The sessions were rapidly pulled together and appear to have been very successful.
Although there have been some equipment challenges, as there have been nationally, Becky and UHC have tried to support the Service by suggesting possible alternative solutions. Becky has also spoken directly to some of our Service Users and their carers to provide advice or reassure them regarding their equipment concerns. They have all appreciated the personal touch.Julie Edwards - CES Commissioning ManagerBedfordshire & Luton Community Equipment Service
I would like to thank you on behalf of Buckinghamshire Healthcare NHS Trust and my Service, for the recent on line update training you provided for our clinical staff and also the support you have given since we introduced the Tamora111 Advance mattress last year.
Initially you provided face to face training all over the county for our community teams with many of the acute staff attending the sessions as well. A year on and we recognised a need to provide additional training as an update for those staff, who although now familiar with the mattress, needed to increase their confidence in utilising the settings on the pump for their client’s benefit. New staff who had joined the Trust since the initial training also found this to be beneficial. The sessions were very well attended and everyone unanimously said how good it was and that they went away with the assurance that they could use the mattress to its best advantage. We can also now be reassured that all authorised prescribers will be able to problem solve and eliminate any issues that arise in the future.
We are looking forward to using Ultimate’s online training facility and will roll this out to all the appropriate services when it is up and running.
Thank you and Ultimate for your prompt replies when contacted and readiness to assist. It’s been a challenging year!Frances Kent RGN, QN, FAETC - Clinical Nurse Specialist LeadBuckinghamshire Healthcare Trust
On behalf of Berkshire I would like to thank both yourself and Ultimate Healthcare for your continued support throughout the pandemic and your quick response to the training need we required.
The Tamora III Advance mattress was introduced into Berkshire at the start of the pandemic and straight away we identified that a process was required so that:
a) Prescribers could not order the mattress until they were trained on the functionality of the mattress and pump.
b) Until the training was undertaken prescribers would not be able to order the mattress and monitoring systems were put in place as part of the process.
c) Virtual on-line training was agreed and dates sent out to prescribers.
d) Quick reference guide was developed Bespoke to Berkshire.
Pulling all of the above together was a team effort and the outcome has resulted in nearly 400 prescribers trained and the risk of unsafe practice has been reduced through the authorisation process ensuring only trained prescribers can order.
What a team effort thank you.Anita Rush MSc (Health Ergonomics) Dip Health Care Studies RGNClinical Lead Nurse Specialist Equipment - NHS West Berkshire CCG